As a Store Associate at Aetna, you will play a crucial role in supporting our mission to enhance the well-being of individuals and communities. This part-time remote position offers a unique opportunity to contribute to a dynamic and inclusive work environment while providing excellent service to our valued customers.
Key Responsibilities:
?Customer Engagement…
?* Interact with customers in a friendly and professional manner, addressing inquiries and providing assistance.
?* Ensure a positive customer experience through effective communication and problem-solving.
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?Order Processing:
?* Manage online orders and process transactions accurately and efficiently.
?* Collaborate with logistics to ensure timely delivery and resolve any issues related to orders.
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?Product Knowledge:
?* Stay informed about Aetna products and services to provide accurate information to customers.
?* Continuously update knowledge on health insurance offerings and related benefits.
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?Remote Collaboration:
?* Work collaboratively with team members and supervisors in a remote setting.
?* Utilize digital communication tools to stay connected and engaged with the team.
?* Required Skills:
?* Customer Service Excellence: Proven ability to deliver outstanding customer service.
?* Communication Skills: Strong verbal and written communication skills.
?* Tech-Savvy: Comfortable using digital platforms and remote collaboration tools.
?* Problem-Solving: Ability to quickly identify and resolve issues.
?How to Apply:
If you are passionate about contributing to a healthier world and possess the skills outlined above, we invite you to apply for the Store Associate position at Aetna. Please submit your resume and a cover letter highlighting your relevant experience to us.
Aetna is an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply. Join us in making a positive impact on people lives through your dedication and expertise in this exciting part-time remote role at Aetna
