DoorDash is seeking a motivated and customer-focused individual to join our team as a Customer Support Associate. This entry-level role is perfect for someone who is passionate about helping others and eager to grow within a dynamic company.
Key Responsibilities…
? * Provide exceptional customer service via phone, email, and chat.
? * Resolve customer inquiries and issues promptly and effectively.
? * Assist with order tracking, account management, and troubleshooting.
? * Collaborate with team members to improve customer support processes.
? * Maintain accurate records of customer interactions and feedback.
? Required Skills and Qualifications:
? * High school diploma or equivalent; associate or bachelor degree preferred.
? * Excellent communication skills, both written and verbal.
? * Strong problem-solving abilities and attention to detail.
? * Ability to work independently and as part of a team.
? * Proficiency in basic computer applications (e.g., MS Office, CRM software).
? Experience:
? * Previous customer service experience is a plus but not required.
? * Familiarity with DoorDash services and platform is advantageous.
? Working Hours:
? * Full-time position with flexible hours.
? * Availability to work evenings, weekends, and holidays as needed.
? Knowledge, Skills, and Abilities:
? * Strong empathy and interpersonal skills.
? * Ability to multitask and manage time effectively.
? * Adaptability to a fast-paced, changing environment.
? Benefits:
? * Competitive salary and comprehensive benefits package.
? * Opportunities for career growth and development.
? * Remote work flexibility.
? * Employee discounts on DoorDash orders.
? Why Join DoorDash:
? * Be part of a leading tech company revolutionizing the food delivery industry.
? * Work in a collaborative and inclusive environment.
? * Contribute to meaningful projects that impact millions of customers.
? How to Apply:Interested candidates can apply online through the DoorDash careers page at DoorDash Careers.
Join DoorDash and make a difference in the lives of our customers every day
